RAILEX (FILING) LIMITED

TRADING TERMS

EFFECTIVE:  1^st January 2008

In the following, “the Company” and “we” means Railex (Filing) Ltd and “you” means the Customer.

1.              Orders placed through our Consultants, by telephone, fax or e-mail, are accepted and processed in good faith.  While we do everything possible to avoid duplication we are not responsible for duplications which occur if your official orders are not endorsed ‘confirmation’ where appropriate.

2.              Our Consultant’s advice is given in good faith but advice in respect of access to your offices is not guaranteed and cannot be regarded as a condition of contract.

3.              All prices are exclusive of VAT at current rates.       

4.              Orders with a net value of £50.00 or more include delivery to UK mainland destinations. 

             Orders with a net value of less than £50.00 are subject to a carriage and packing charge of £6.30 plus VAT.

5.              Samples of standard file products are normally supplied free of charge.

6.              Special files are manufactured to customer order.  Manufacture may result in the production of a few more or less files than ordered.  We will consider quantities within 5% of the ordered quantity as complete and invoice for the actual quantity supplied.  Please note that when manufacture of special files has commenced, the provisions of Clause 7 below do not apply and your order cannot be cancelled.

7.              We reserve the right to apply a 15% cancellation charge if you cancel your order prior to despatch.  Cancellation cannot be accepted after despatch.

8.              We reserve the right to levy a charge if you abort/reject delivery of your order.

9.              Invoices for goods supplied are sent the day following despatch.  Claims for shortage or non-delivery must be made to our Customer Services Department within 5 days from receipt of invoice.

10.           Goods damaged in transit must be communicated to our Customer Services Department within 3 working days from the date of delivery. 

11.           Goods are only accepted for return by prior agreement.  Standard files must be returned within three months from the date of invoice and standard metalwork within one month.  We are unable to accept returns of specially manufactured products.  For further details and costings, refer to the customers returns form.  Credits will only be issued providing goods are fit for resale.

12.           We reserve the right to apply additional charges for delivery to upper floors not served by a lift or where access is difficult. Certain units can be delivered in component form and be constructed on site, where access is difficult.  A supplementary charge is usually made for this service.

13.           Payment terms are strictly net cash and payments are due at the end of the month following the month of invoice.  We reserve the right to charge interest on overdue accounts at the rate of 2% above the Base Rate quoted by NatWest Bank from time to time.

14.           The risk in goods supplied passes from the Company to you on delivery.  Equitable and beneficial ownership remain with the Company until full payment has been received (each order being considered as a whole).